четверг, 25 февраля 2016 г.

PA571 Final Exam


1. (TCO H) A website can be an important part of a nonprofit organization's public relations, fund raising, marketing, and customer service plans. As the founder of a new nonprofit organization that will be providing assistance to the homeless in a major city in the Midwest, you need to prepare a marketing plan. Describe how you will use the website in conjunction with public relations, fund raising, marketing, and customer service. (Points: 25)
2. (TCO A) Identify four different types of nonprofit entities afforded 501(c) tax exempt status and describe the nature of their activities that afford them that status. In addition, identify an area of operations that might threaten that tax exempt status. (Points: 25)
3. (TCO B) Responsibilities of a nonprofit organization's governing board consist of legal and fiduciary, oversight, fund-raising, and representation of constituencies and viewpoints. Address the oversight duties of the governing board. (Points: 25)
4. (TCO D) Budgeting and the preparation of financial projections are critical activities for any given nonprofit organization. Briefly explain at least three of the problems that may be faced during the preparation of the budget. (Points: 25)
5. (TCO E) Having an effective information system is important for a nonprofit organization. Address at least four areas of information that a system should be able to accumulate and process. (Points: 25)
1. (TCO F) Attracting, managing, and retaining volunteers are important steps for many nonprofit organizations. Describe at least five challenges in managing volunteers for your nonprofit organization. (Points: 25)
2. (TCO C) An existing nonprofit organization should already have a strategic plan in place. In updating the strategic plan, a major step in the planning includes aligning the strategic plan with the mission of that organization. Explain ways that the governing board of the organization can help ensure such alignment. (Points: 25)
3. (TCO G) Describe four (4) managerial responsibilities unique to nonprofit managers and assess difficulties nonprofits face in measuring individual performance against them. (Points: 25)
4. (TCO I) The East Coast Homeless Support Organization bestows the honor of the title of chairperson of the governing board on a business leader each year. A few months ago, you were pleased to be elected not only to the board but also as the chairperson. Thus far, you have not needed to put forth much effort as chairperson. Driving to work this morning, though, you were dismayed to hear on the radio that the executive director had been arrested on a financial crime. The matter may or may not be related to the organization. Describe how the situation should be handled. You may include in your answer a brief discussion of the role of the governing board. Emphasize in your answer actions that the organization could possibly take from a public relations and management perspective. (Points: 25)
5. (TCO H) Two employees of the nonprofit organization that you represent as a media specialist were indicted for fraud involving your organization on the previous day. You have been asked to prepare a statement for release to the public. Following the release of your statement, a reporter from a local newspaper states: “Nonprofits have been under assault from a variety of governmental agencies for their lax handling of ethical violations." What should your organization consider in preparing a response to this statement? (Points: 25)

PROJ592 Final Exam 1


1. (TCO B) Estimating Procedures

(a) You are the project manager for a new high-rise office building. You are working on estimating the exterior landscaping for the new development. The landscaping requires the use of a special landscape stone. Based on recent experience the most likely price for the material is $120.00/ton. However, the price for this stone is volatile, and the price fluctuates over time based on market conditions and material availability. The most optimistic price estimate is $60.00/ton, and the most pessimistic estimate is $160.00/ton. (Note there are 3 data points in for this estimate.)
What is the expected price of the material?

(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons or as much as 56 tons might be required.
What is the expected amount of the material needed for the project?

(c) Using the estimates from (a) & (b) what is the expected cost for the material over the life of the project using the COMPLEX method? (Points : 30)
2. (TCO B) Contingency Allowance:

You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
ITEM
COST
ESTIMATE
TYPE OF ESTIMATE
Case
$15.00
Order of Magnitude
Handset
$12.00
Definitive
Labor
$2.00
Definitive
Speaker
$2.50
Budget
Mouthpiece
$5.50
Budget
Antenna
$1.70
Definitive
Keypad
$3.00
Order of Magnitude
Circuit boards (handset)
$6.50
Budget
Circuit boards (base unit)
$8.50
Definitive
Battery
$1.20
Order of Magnitude
Charger
$16.00
Order of Magnitude
Total cost
$63.90
NA

The estimating department currently defines estimate accuracy as follows:
Order of Magnitude
-25%, +75%
Budget
-10%, +25%
Definitive
-5%, +10%
(a) What contingency cost budget do you recommend for the product?
(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 50%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates.
(Points : 30)
3. (TCO C) Work Breakdown Structure WBS

Speedy Computer, Inc. (SCI) is going to introduce its first laptop computer. Although SCI recognizes that it is a late entry into the market, it believes that there is room for an inexpensive product at the low end of the market. Its design process will start with a conceptual design performed concurrently with the disassembly and analysis of a select group of the competitor's products. The best components consistent with the conceptual design will then be used as the basis for the working design.A prototype will then be developed with a focus on using components that are readily available in the marketplace. The prototype will be tested for technical performance and ease of use, and a cost estimate will be prepared to determine if the product could be profitably manufactured. If the prototype shows promise, work will begin on a marketing program and operations services, which include the development of user manuals and service programs. Manufacturing will be performed by subcontractors to the greatest extent possible to reduce risk. Final assembly and testing will be performed at SCI's existing facilities.
Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two level task and sub-task hierarchy. Provide columns showing the WBS code and activities. Number and indent the WBS codes so that the level of each activity is clearly identified.
(Points : 30)
4. (TCO A) Budgeting processes and techniques

A company modifies production automobiles to create custom hybrid vehicles for the high-end auto enthusiast market. They develop and build these custom designs as a single unit or at times in multiples of as many as 20 for larger orders. The orders are generated by the marketing department with help from the owners who participate in the management of the company. Each new order is assigned to a project team, which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.

As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.

What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
Page 2
Top of Form
1. (TCO C) Schedule Crashing

Using the network below and the additional information provided, find:

(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?

Critical = 15
Activity
Normal time
Normal total cost
Crash time
Crash total cost
A
5
300
4
350
B
3
250
2
325
C
7
400
4
550
D
5
150
1
500
(Points : 30)
2. (TCO E) Responsibility Allocation Matrix

Projects often cross many functional boundaries with team members reporting to different functional managers. This cross functional aspect can create problems with roles and responsibilities. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.

(a) Why is the RAM such an effective tool for Project Managers?
(b) What are some of the typical responsibilities assigned on a RAM? (Points : 30)
3. (TCO E) Resource Allocation/Leveling

The following data were obtained from a project to design a new software package:

PROJ592 Final Exam 2


1. (TCO B) Estimating Procedures

(a) You are the project manager for a new high rise office building. You are working on estimating the exterior landscaping for the new development. The landscaping requires the use of a special landscape stone. Based on recent experience the most likely price for the material is $120.00/ton. However, the price for this stone is volatile, and the price fluctuates over time based on market conditions and material availability. The most optimistic price estimate is $80.00/ton, and the most pessimistic estimate is $180.00/ton. (Note there are 3 data points in for this estimate.)
What is the expected price of the material?

(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons, and as much as 56 tons might be required.
What is the expected amount of the material needed for the project?

(c) Using the estimates from (a) & (b), what is the expected cost for the material over the life of the project using the COMPLEX method?
(Points : 30)
2. (TCO B) Contingency Allowance:

You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
ITEM
COST
ESTIMATE
TYPE OF ESTIMATE
Case
$10.00
Order of Magnitude
Handset
$12.00
Definitive
Labor
$2.00
Definitive
Speaker
$2.50
Budget
Mouthpiece
$5.50
Budget
Antenna
$1.70
Definitive
Keypad
$3.00
Order of Magnitude
Circuit boards (handset)
$6.50
Budget
Circuit boards (base unit)
$8.50
Definitive
Battery
$1.20
Order of Magnitude
Charger
$16.00
Order of Magnitude
Total
$68.90
NA

The estimating department currently defines estimate accuracy as follows:
Order of Magnitude
-25%, +75%
Budget
-10%, +25%
Definitive
-5%, +10%

(a) What contingency cost budget do you recommend for the product?
(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 75%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates. (Points : 30)
3. (TCO C) Work Breakdown Structure WBS

Eurocash has decided to develop a mutual fund comprised almost entirely of East European companies with a high growth potential. The process of developing a new mutual fund begins with concept development, which includes establishing a clear definition of the project's objectives that is agreed upon by senior management and developing a marketing strategy.
· A business analysis is then performed that includes assessments of market feasibility, internal feasibility (budgetary resource requirements), and regulatory feasibility.
· If the proposed fund passes the business analysis, the fund design is developed.
· The design process consists of product design, service design, internal review and authorization, and SEC registration (assuming a U.S. market).
· As the design process nears completion, generally recognized as a positive preliminary review by the SEC, employee training is performed.
· After completion of the employee training and final regulatory approval, the product is launched, and post-launch reviews are conducted at predetermined intervals.

Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two level task and sub-task hierarchy. Provide columns showing the WBS code and activities. Number and indent the WBS codes so that the level of each activity is clearly identified. (Points : 30)
4. (TCO A) Budgeting processes and techniques

A company builds custom yachts for the high-end boating market. They develop and build these custom designs as a single individualized unit. The orders are generated by the marketing and sales department with help from the owners, who participate in the management of the company. Each new order is assigned to a project team which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.

As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.

What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
1. (TCO C) Schedule Crashing

Using the network below and the additional information provided, find:

(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?

Critical = 14 
Activity
Normal time
Normal total cost
Crash time
Crash total cost
A
5
300
3
380
B
3
250
1
330
C
6
400
4
700
D
5
150
3
250
(Points : 30)
2. (TCO E) Responsibility Allocation Matrix

Projects often cross many functional boundaries with team members reporting to different functional managers. This cross functional aspect can create problems with roles and responsibilities. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.

(a) Why is the RAM such an effective tool for Project Managers?
(b) What are some of the typical responsibilities assigned on a RAM? (Points : 30)
3. (TCO E) Resource Allocation/Leveling

The following data were obtained from a project to design a new software package:
Activity
Duration
Predecessors
Personnel / Cost
A
3 days
--
1 Systems Analyst/$260 day
B
6 days
--
3 Programmers/$200 day each
C
4 days
A
3 Programmers/$200 day each
D
2 days
C
2 Hardware specialists/$230 day each
E
3 days
A
1 Systems Analyst/$260 day
F
2 days
D, E
1 Test Engineer/$300 day
Personnel Available
Quantity
Systems Analysts
1
Programmers
3
Hardware Specialists
2
Test Engineers
2

The software manufacturer has only the above personnel available for the project. Additional personnel can be hired from an agency at an 80% cost premium if needed.

(a) Identify any resource conflicts in the above project. State the activities involved, the time frame of the conflict(s), the personnel in conflict, and the number of people involved.

(b) Note that operations can be split if required: what is the least cost method of resolving the conflict(s), assuming the project duration must not be extended? What additional cost, if any, will be incurred? (Points : 30)
Page 3
1. (TCO G) Estimate At Completion forecast (EAC)

A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
EV
PV
AC
Budget
BCWP
- BCWS
SV
SPI
- ACWP
CV
CPI
A
$8,500
$8,500
$8,500
$ -
1.00
$7,000
$1,500
1.21
B
$15,000
$15,000
$15,000
$ -
1.00
$13,000
$2,000
1.15
C
$6,800
$2,530
$2,700
($170)
0.94
$4,000
($1,470)
0.63
D
$18,000
$900
$3,000
($2,100)
0.30
$1,200
($300)
0.75
E
$16,000
$0
$0
$ -
$0
$ -
Project:
$65,000
26,930
29,200
($2,270)
0.92
$25,200
$ 730
1.07
(i) Calculate the Estimate At Completion (EAC) considering future performance will be back on schedule and budget.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(Points : 30)
2. (TCO D) PMIS and cost accounting

An Earned Value system can be a very effective way to monitor projects. However, Earned Value Analysis requires a Project Cost Accounting System (PCAS).

(a) What are some of the benefits of PCAS?
(b) What are some of the software solutions for establishing a PCAS?

(Points : 30)
3. (TCO F) Earned Value

The following data were obtained from a project to design a new software package:
Activity
Duration
Predecessors
Budgeted Cost
A
3 Days

PROJ592 Final Exam 3


1. (TCO B) Estimating Procedures

(a) You are the project manager for a new high rise office building. You are working on estimating the exterior landscaping for the new development. The landscaping requires the use of a special landscape stone. Based on recent experience the most likely price for the material is $120.00/ton. However, the price for this stone is volatile, and the price fluctuates over time based on market conditions and material availability. The most optimistic price estimate is $80.00/ton, and the most pessimistic estimate is $180.00/ton.
What is the expected price of the material? Round to two decimal places.

(b) In addition to price fluctuations, you are also uncertain of how much of the material will be required for the project. Scope changes and site conditions will affect the amount of material actually needed. The most likely amount required is 36 tons. However, as little as 28 tons, and as much as 56 tons might be required.
What is the expected amount of the material needed for the project?

(c) Using the estimates from (a) & (b), what is the expected cost for the material over the life of the project using the COMPLEX method?
(Points : 30)
2. (TCO B) Contingency Allowance:

You are a project manager for the development of Motorola's new 4G, HD, Touch Screen Cell Phone which is supposed to take the cell phone industry by storm. Listed below are the initial cost estimates for the materials and labor for one of the phones:
ITEM
COST
ESTIMATE
TYPE OF ESTIMATE
Case
$20.00
Order of Magnitude
Handset
$12.00
Definitive
Labor
$2.00
Definitive
Speaker
$2.50
Budget
Mouthpiece
$5.50
Budget
Antenna
$1.70
Definitive
Keypad
$3.00
Order of Magnitude
Circuit boards (handset)
$6.50
Budget
Circuit boards (base unit)
$8.50
Definitive
Battery
$1.20
Order of Magnitude
Charger
$16.00
Order of Magnitude
Total cost
$78.90
NA
The estimating department currently defines estimate accuracy as follows:
Order of Magnitude
-25%, +85%
Budget
-10%, +25%
Definitive
-5%, +10%

(a) What contingency cost budget do you recommend for the product?
(b) The target retail price for the new telephone is $165.00 per unit. The markup demanded by retailers is 50%. Based on cost factors, write a brief rationale for acceptance or rejection of the project, including any recommendations you have regarding the cost estimates. (Points : 30)
3. (TCO C) Work Breakdown Structure WBS

Eurocash has decided to develop a mutual fund comprised almost entirely of East European companies with a high growth potential. The process of developing a new mutual fund begins with concept development, which includes establishing a clear definition of the project's objectives that is agreed upon by senior management and developing a marketing strategy.
· A business analysis is then performed that includes assessments of market feasibility, internal feasibility (budgetary resource requirements), and regulatory feasibility.
· If the proposed fund passes the business analysis, the fund design is developed.
· The design process consists of product design, service design, internal review and authorization, and SEC registration (assuming a U.S. market).
· As the design process nears completion, generally recognized as a positive preliminary review by the SEC, employee training is performed.
· After completion of the employee training and final regulatory approval, the product is launched, and post-launch reviews are conducted at predetermined intervals.

Prepare a work breakdown structure (WBS) for this project with activities corresponding to a two level task and sub-task hierarchy. Provide columns showing the WBS code and activities. Number and indent the WBS codes so that the level of each activity is clearly identified. (Points : 30)
4. (TCO A) Budgeting processes and techniques

A company builds custom yachts for the high-end boating market. They develop and build these custom designs as a single individualized unit. The orders are generated by the marketing and sales department with help from the owners, who participate in the management of the company. Each new order is assigned to a project team which starts by making an estimate to the customer before a contract is signed. The project teams have a great deal of experience in these projects.

As would be expected, the owners are hands-on and have opinions on the estimates. The marketing folks also provide suggestions on what the customer is willing to pay.

What are some processes and techniques that you would suggest to make the budgeting process work well? Start with general but also provide some specifics as relate to creating detailed project budgets. Be sure to justify why you think your recommendations will work. (Points : 30)
Page 2
1. (TCO C) Schedule Crashing

Using the network below and the additional information provided, find:

(a) The crash cost per day per activity.
(b) Which activities should be crashed to meet a project deadline of 13 days at minimum cost? State the number of days you will crash each activity.
(c) What is the additional cost to crash the project?

Critical = 15
Activity
Normal time
Normal total cost
Crash time
Crash total cost
A
4
300
3
360
B
3
250
1
330
C
7
400
4
550
D
5
150
3
250
(Points : 30)
2. (TCO E) Responsibility Assignment Matrix

There are many stakeholders and participants in projects, and they often get confused as to who is doing what. You decide to use a Responsibility Assignment Matrix (RAM) to help with this situation. Your manager is wondering why you are spending your time on this tool when you already have resources assigned to tasks in your schedule.

(a) What do you tell management to justify your time creating the RAM?
(b) What are the best ways to create the RAM? (Points : 30)
3. (TCO E) Resource Allocation/Leveling

The following data were obtained from an in-house MIS project:
Activity
Duration
Predecessors
Personnel / Cost
A
3 Days
--
1 Systems Analyst/$260 day
B
6 Days
--
2 Programmers/$200 day each
C
3 Days
A
2 Programmers/$200 day each
D
3 Days
B
2 Hardware Specialists/$280 day each
E
3 Days
B
1 Hardware Specialist/$280 day
F
2 Days
C, D
1 Test Engineer/$300 day
Personnel Available
Quantity
Systems Analysts
1
Programmers
4
Hardware Specialists
2
Test Engineers
1
The software manufacturer has only the above personnel available for the project. Additional personnel can be hired from an agency at a 90% cost premium if needed.

(a) Identify any resource conflicts in the above project. State the activities involved, the time frame of the conflict(s), the personnel in conflict and the number of people involved.

(b) Note that operations cannot be split; what is the least cost method of resolving the conflict(s), assuming the project duration must not be extended? What additional cost, if any, will be incurred?
(Points : 30)
Page 3
1. (TCO G) Estimate At Completion forecast (EAC)

A project has been estimated to take eight weeks and cost $65,000. The critical path is A - D. Cost and earned value data are provided below:
EV
PV
AC
Budget
BCWP
- BCWS
SV
SPI
- ACWP
CV
CPI
A
$8,500
$8,500
$8,500
$ -
1.00
$7,500
$1,000
1.13
B
$15,000
$15,000
$15,000
$ -
1.00
$13,000
$2,000
1.15
C
$6,800
$2,530
$2,700
($170)
0.94
$4,000
($1,470)
0.63
D
$18,000
$900
$3,000
($2,100)
0.30
$1,200
($300)
0.75
E
$16,000
$0
$0
$ -
$0
$ -
Project:
$64,300
26,930
29,200
($2,270)
0.92
$25,700
$730
1.05
(i) Calculate the Estimate At Completion (EAC) considering future performance will be back on schedule and budget.
(ii) Calculate EAC considering that the project will continue to perform as it has to date.
(iii) Using either of these two numbers discuss the status of the project and if the project manager needs to take corrective actions. Justify your comments.
(Points : 30)
Answer –
2. (TCO D) PMIS and cost accounting

Monitoring of projects and especially using an earned value system will give a project manager the ability to exercise proper project control. The Earned Value process requires detail data which we can obtain from proper Project Cost Accounting System (PCAS).

(a) What are the primary types of data we require for Earned Value Analysis?
(b) What are some of the benefits of PCAS? (Points : 30)
3. (TCO F) Earned Value

The following data were obtained from a project to design a new software package: